Reference

Terms and Conditions for Your bdfollower Account

These terms set out what you agree to when you open and use a bdfollower account — covering deposits via bKash, Nagad, and Rocket, how your wallet balance is managed, and what happens when you contact support.

Account Eligibility RulesbKash, Nagad & Rocket PaymentsWallet & Balance TermsSupport Contact RightsJurisdiction-Dependent Access
bdfollower Terms and Conditions for Your bdfollower Account
REACH OUR TEAM

How to Contact Us About These Terms

If any part of these terms is unclear, or you believe something on your account does not reflect what is written here, get in touch directly. Our support team handles term-related queries alongside general account help — raise your concern through any of the channels below and reference your account ID so we can pull up your history quickly.

Live Chat Support Open the chat window from your account dashboard. Available for account and terms queries; reference your registered bKash, Nagad, or Rocket wallet number to speed up verification.
Email Support Write to our support address with your account ID and the specific clause or transaction you want to query. We respond to all term-related emails in the order they arrive.
Account Help Centre Our help section covers common terms questions — deposit rules, wallet verification steps, and what triggers an account review. Check there first for a faster answer.
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

Your account data and wallet details are handled according to these terms and the privacy commitments that sit alongside them. We retain account records for as long as your account is active and for a period after closure as required by applicable rules — this includes your deposit and withdrawal history with bKash, Nagad, and Rocket. If you want to know what data we hold on your account, raise a request through live chat or email and we will respond with the details we are permitted to share.

Data Retention

We keep your transaction records and account history for as long as your account is active. After closure, records are retained for the period required under applicable regulations before being removed.

Cookie Use

Session cookies keep you logged in across pages. Analytics cookies help us spot access issues. You can adjust cookie settings in your browser, but disabling session cookies will affect your login flow.

Account Security

Your bdfollower account is tied to your registered wallet — bKash, Nagad, or Rocket. Any withdrawal request that does not match the registered wallet is held for manual review before it is processed.

Requesting Changes

To update your registered contact details or wallet number, contact support with your account ID and proof of the new wallet ownership. Changes are applied after we complete a short verification step.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering account rules, wallet verification, eligibility, and how to raise a dispute.

These terms apply to anyone who opens a bdfollower account. Access depends on your local law and the regions where our services are available — check your local regulations before registering.

Withdrawals are verified against the wallet registered on your account. If you want to change your withdrawal wallet from bKash to Nagad or Rocket, contact support before requesting the withdrawal so we can update your record first.

We update these terms when our services change. We notify you through the contact method registered on your account — check that your email or phone number is current so you receive those updates.

Sharing your login with someone else, attempting to use a wallet that does not belong to you, or misrepresenting your eligibility are the most common breaches. Each triggers a review before any further account activity is allowed.

Contact our support team via live chat or email with your account ID and the transaction reference. We will cross-check it against the deposit and withdrawal rules set out here and respond with our findings.

Yes. Promotional credits come with their own conditions, which are shown when the credit is applied. Those conditions run alongside these general terms, and in a conflict the promotional conditions take precedence for that credit.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.