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What You Need to Know Before You Play

Access to bdfollower and use of your account — including deposits via bKash, Nagad, or Rocket — is subject to these legal terms and to the laws of your local jurisdiction.

Jurisdiction-dependent accessbKash, Nagad, Rocket wallet rulesAccount eligibility conditionsData handling policyPolicy update notifications
bdfollower What You Need to Know Before You Play
ACCOUNT SECURITY STANDARDS

How We Protect Your Data and Account Rights

Security and data handling are not afterthoughts here. Your account information, wallet details, and transaction history are stored with access controls that limit who inside our operation can view them. Here is how we manage each area, and what you can do if you want to request changes or raise a concern.

Data Retention

We keep your account and transaction records for as long as required by our internal policy and any applicable regulatory obligation. You can request a summary of what we hold by contacting support.

Cookie Handling

We use session and preference cookies to keep your login active across mobile and browser. No third-party advertising cookies are placed without your prior acknowledgement in the consent prompt.

Account Access Control

Your account is protected by OTP verification sent to your registered mobile number. Any login from an unrecognised device triggers an additional confirmation step before the session opens.

Request and Correction Rights

You may request correction of inaccurate personal data or ask us to delete your account. Submit the request via the email policy desk with proof of identity, and we will confirm receipt within a reasonable time.

LEGAL CONTACT PATHS

Reach Us on Policy and Account Questions

If a clause in these terms is unclear, or if you need to raise a formal dispute about your account or a wallet transaction, our support team handles legal and policy queries separately from general account help. Reach out through any of the channels below and reference your account ID and the relevant policy section.

Live Chat Support Open the chat widget from your account dashboard. Quote your account ID and the policy clause you are querying. Our team routes legal questions to the right desk.
Email Policy Desk Send your query to our support email with 'Legal Query' in the subject line. Include your registered mobile number and a description of the issue.
Wallet Dispute Line For bKash, Nagad, or Rocket transaction disputes, attach the payment reference number. Our wallet verification team reviews and responds with a status update.

Answers to Common Legal and Policy Questions

These are the questions we see most often around account rights, data use, wallet transactions, and what happens when terms change. If your question is not here, the policy desk handles detailed queries directly.

Yes. Access and participation depend entirely on what your local law permits. We do not confirm legality in your specific area — that is your own responsibility to check before using the platform.

Funds linked to a suspended account are held under review. We follow a structured funds-handling procedure and will notify you via your registered contact once the review reaches a decision.

We send a notification to the email address registered on your account. Continuing to use your account after that notification is treated as acceptance of the revised terms.

Yes. Email the policy desk with 'Data Request' in the subject line and include your registered mobile number. We will confirm receipt and provide a summary within a reasonable timeframe.

Contact support through live chat or email, attach your wallet payment reference number, and describe the issue. The wallet verification team handles these separately from general account queries.

Your account credentials and wallet details are stored with restricted internal access. We do not share your personal or payment data with third parties outside of what our policy and any legal obligation require.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.